LoveCounter Privacy Policy

Last updated: 9 May 2026

This Privacy Policy describes how the LoveCounter iOS app ("the App", "we", "us") handles your information. By using LoveCounter, you agree to the practices described below.

1. What LoveCounter Does

LoveCounter helps couples track the number of days they've been together, write a private diary, save memories with photos and voice notes, and follow milestones such as anniversaries.

2. Data Stored on Your Device

The following content is stored locally on your device only and is not transmitted to our servers:

• Diary entries (titles, text, mood, attached photos and voice notes)
• Important dates, milestones, and reminder settings
• Partner names, avatars, and relationship start date
• App preferences (theme, font, app icon, language)

3. Account & Authentication

You may use LoveCounter as a guest (no account required) or sign in with Google or Apple to back up your account identifier. When you sign in:

• We receive your basic profile information from the sign-in provider (e.g. email, display name, user ID).
• Authentication is handled by Firebase Authentication (Google LLC). Firebase stores your account record according to its own privacy practices: Firebase Privacy.
• Diary content remains on your device unless and until you opt into a future cloud-sync feature.

4. Permissions We May Request

• Photo Library — only when you choose to attach a photo to a diary entry or pick an avatar. Photos you select are stored on your device.
• Microphone — only when you tap to record a voice note in your diary. Recordings stay on your device.
• Notifications — to remind you of upcoming anniversaries and milestones you have created.
• App Tracking Transparency — to ask whether ad partners may use your IDFA for personalized ads (free version only). You can decline; the app will still work.

5. Advertising (Free Version)

The free version of LoveCounter shows ads delivered by Google AdMob. AdMob may collect device identifiers, IP address, and limited usage data to serve ads. You can opt out of personalized ads at any time:

• Decline App Tracking Transparency when prompted, or change it in iOS Settings → Privacy & Security → Tracking.
• Upgrade to LoveCounter Premium to remove all ads.
• AdMob privacy details: Google Ads & Privacy.

6. Analytics & Crash Reports

We may use Firebase services to understand aggregated usage (which screens are popular) and to receive anonymous crash reports so we can fix bugs. These reports do not contain the contents of your diary entries, photos, or voice notes.

7. Subscriptions & Purchases

Premium upgrades are processed entirely by Apple through the App Store. We do not receive your payment information. For subscription management, see your Apple ID → Subscriptions in iOS Settings.

8. Children's Privacy

LoveCounter is intended for users aged 4 and older. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Data Retention & Deletion

• Local data is removed when you uninstall the app or use the in-app reset option.
• If you signed in, you can delete your account from Settings → Account → Delete Account, or by emailing us. This removes your authentication record.

10. Your Rights

Depending on where you live (e.g. EU/EEA, UK, California), you may have rights to access, correct, or delete personal data we hold about you. Contact us at the email below to exercise those rights.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

12. Contact

Questions or requests? Email thuyetngocluong.working@gmail.com.